Southern California Edison: Implements PrinteGration Process
Southern California Edison (SCE) was faced with the challenge of replacing a fleet of approximately 700 aging analog copiers. With the recent development and transition of Copiers into Digital Multi-Functional Networked devices, SCE realized that this task would mean much more than a like for like replacement.After 12 months of analysis, SCE awarded the implementation of this project to SoCal Office Technologies through its PrinteGration TM process to acquire, install, implement, and service over 900 new Sharp multi-functional devices.
As a result of the success of this project, SCE renewed their contract with SoCal Office for an additional 4 years. SoCal Office manages a fleet of over 1,500 multi-function devices and printers for SCE and the partnership is eight years strong.
SoCal Office and SCE continue to partner in bringing new and emerging technologies to the SCE Workforce in 2010 to reduce cost, waste and energy use... Helping SCE go green.
Ticketmaster Entertainment consists of Ticketmaster and Front Line Management Group. As the world’s leading live entertainment ticketing and marketing company, Ticketmaster connects the world to live entertainment.
The ChallengeTicketmaster IT Group, from its Southern California headquarter location, was faced with the growing challenge of managing a document technology infrastructure across 40 locations in the US from LA to San Francisco to New York to Miami and all points in between.The group was faced with the task of finding better ways to optimize their business processes and reduce their carbon footprint by using fewer devices and at the same time reducing costs.The company was currently contracted with multiple vendors and equipment technology from 8 manufacturers all using different print drivers and software. Over 30 contracts were in place for document output devices alone.The following goals were outlined as priorities of the project:· Right-Sizing the Print Environment· Validating current cost on printer fleet· Change Management· Sustainability· Innovative Technology· Global Capabilities
Prospect Mortgage, Formerly
Metrocities Mortgage: Implemented Total Fleet Management
Founded in 1989 with five employees, Metrocities Mortgage takes pride in generating $100 million in funding their inaugural year. Today, the company has grown to over 950 employees nationally and closed over $4.6 billion in revenue by 2003.Because of this tremendous growth, along with an increase in administrative document volume, managing this process was taxing the Information Technology Department’s resources. SoCal Office Technologies entered into a partnership agreement with Metrocities to install, implement, and manage all document production devices and services at the California Corporate Office, resulting in increased employee productivity. The SoCal Office solution also provided a 28% reduction in operational expenses.
Partnering with SoCal Office has created a single point of contact for all of Metrocities’ printing and copying needs. From a billing perspective, SoCal Office provides one invoice for all of the installed printers and copiers. Overall, SoCal Office was able to significantly reduce the amount of time Metrocities invested in managing document production.
“SoCal Office is like an employee that is not on the direct payroll…they are a true asset to Metrocities Mortgage.” - Ken Kaufman, CFO, Metrocities Mortgage
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